Frequently Asked Questions
Everything you need to know about your next favorite layer.
How do I determine the right size for my jacket?
We provide a detailed size guide on every product page. We recommend measuring a jacket you already own that fits well and comparing it to our dimensions for the most accurate fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free, while returns for a refund incur a small restocking fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days.
Are your jackets ethically manufactured?
Yes, we partner exclusively with Fair Trade certified factories that prioritize sustainable materials and ensure safe, equitable working conditions for all artisans.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my My Morning Jacket garment?
To preserve the quality of the fabric, we recommend professional dry cleaning for our wool blends and cold machine washing on a gentle cycle for our cotton and synthetic styles.